Theme: “Driven by You — Our Customers, Our Priority!” At Flokefama, our customers remain at the heart of everything we do. This Customer Service Week, we celebrate you for your trust, feedback, and continuous partnership that drives us to serve better every single day. ☎️ Front Desk: The Voice of

When most people think of quality control and assurance (QC/QA) in healthcare, they envision laboratory benches, diagnostic devices, and scientists doing controls to validate their findings. However, quality begins long before a pipette touches a reagent. The path of a laboratory reagent begins with the manufacturer, but an often-overlooked stage